Effective Date: July 31, 2025

Last Updated: July 31, 2025

1. ACCEPTANCE OF TERMS

By accessing or using [Premium Data Append]'s data appending and enhancement services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

2. DESCRIPTION OF SERVICES

2.1 Data Appending Services

We provide data enhancement services including:

Email appending and validation
Phone number appending and verification
Address standardization and correction
Demographic and firmographic data enhancement
Reverse appending services
Custom data matching and enrichment

2.2 Service Limitations

Services are provided on a best-efforts basis
Data accuracy and completeness cannot be guaranteed
Match rates vary based on data quality and availability
Some data sources may have usage restrictions or limitations

3. CLIENT RESPONSIBILITIES

3.1 Data Ownership and Rights

You represent that you own or have legal rights to all data submitted
You warrant that data collection and use complies with applicable laws
You are responsible for obtaining necessary consents and permissions
You agree to indemnify us against claims related to your data usage

3.2 Data Quality and Format

Provide data in specified formats and standards
Ensure data is accurate and up-to-date to the best of your knowledge
Remove or identify any restricted or sensitive information
Comply with our data submission guidelines and requirements

3.3 Acceptable Use

Use Services only for legitimate business purposes
Comply with all applicable laws and regulations
Not use Services for illegal, fraudulent, or harmful activities
Respect intellectual property rights and privacy laws

4. PAYMENT TERMS

4.1 Pricing and Billing

Services are billed according to current pricing schedules
Payment is due within 30 days of invoice date unless otherwise agreed
Late payments may incur interest charges and service suspension
Disputed charges must be reported within 30 days of billing

4.2 Refunds and Credits

Refunds are provided only for material service failures
Credits may be issued for verified data quality issues
Refund requests must be submitted within 30 days of service delivery
Partial refunds may be provided based on the extent of service issues

5. INTELLECTUAL PROPERTY

5.1 Our Intellectual Property

We retain all rights to our technology, processes, and methodologies
Our databases, algorithms, and matching technologies are proprietary
Clients receive no rights to our intellectual property beyond service usage
Reverse engineering or copying our systems is prohibited

5.2 Client Data Rights

Clients retain ownership of their original data
Enhanced data becomes client property upon delivery and payment
We may retain aggregated, anonymized data for service improvement
Client data is used solely for providing contracted services

6. DATA HANDLING AND SECURITY

6.1 Data Processing

Data is processed according to our Privacy Policy
We implement appropriate security measures to protect client data
Data is used solely for providing requested services
Original client data is securely deleted after service completion

6.2 Confidentiality

We maintain strict confidentiality of all client information
Employees sign confidentiality agreements and receive privacy training
Data access is limited to authorized personnel on a need-to-know basis
We do not sell, rent, or share client data with unauthorized parties

7. WARRANTIES AND DISCLAIMERS

7.1 Service Warranties

We warrant that services will be performed in a professional manner
We use commercially reasonable efforts to provide accurate data
We maintain appropriate data security measures and controls
We comply with applicable privacy and data protection laws

7.2 Disclaimers

SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
WE DISCLAIM WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE
WE DO NOT GUARANTEE DATA ACCURACY, COMPLETENESS, OR SUITABILITY
MATCH RATES AND DATA QUALITY MAY VARY BASED ON MULTIPLE FACTORS

8. LIMITATION OF LIABILITY

8.1 Liability Limits

Our total liability shall not exceed the fees paid for the specific service
We are not liable for indirect, consequential, or punitive damages
Liability is limited to direct damages directly caused by our breach
Claims must be brought within one year of the service delivery

8.2 Exclusions

We are not liable for:

Third-party data accuracy or availability
Client's use of enhanced data or resulting consequences
Regulatory compliance issues related to client's data usage
Technical issues beyond our reasonable control

9. INDEMNIFICATION

You agree to indemnify and hold us harmless from claims, damages, and expenses arising from:

Your use of our services or enhanced data
Violation of these Terms or applicable laws
Infringement of third-party rights
Your data collection, processing, or usage practices

10. TERMINATION

10.1 Termination Rights

Either party may terminate services with 30 days written notice
We may terminate immediately for breach of Terms or non-payment
Termination does not affect completed services or payment obligations
Surviving provisions include payment, indemnification, and confidentiality

10.2 Effect of Termination

All unpaid fees become immediately due
We will securely delete client data according to our retention policy
Confidentiality obligations continue indefinitely
Client may retain delivered enhanced data

11. GENERAL PROVISIONS

11.1 Governing Law

These Terms are governed by the laws of [California] without regard to conflict of law principles.

11.2 Dispute Resolution

Disputes will be resolved through binding arbitration under [Arbitration Rules] in [Orange County]. Each party bears its own costs unless otherwise awarded.

11.3 Entire Agreement

These Terms constitute the entire agreement between parties and supersede all prior agreements and understandings.

11.4 Modifications

We may modify these Terms with 30 days notice. Continued use of Services constitutes acceptance of modified Terms.

11.5 Severability

If any provision is deemed invalid, the remaining provisions remain in full force and effect.

12. CONTACT INFORMATION

For questions about these Terms of Service, contact us at:

Legal Department

Premium Data Append

Terms & Conditions